Instructor-Facilitated Online Course → Data Use - Current/Upcoming

Foundations of Performance Analytics (PA 201.07)

START DATE: September 09, 2020

This online, instructor-facilitated 4-week course developed by the GovEx Academy at Johns Hopkins University will provide an introduction to performance analytics principles and their applications in government. Participants will gain practical experience in building or strengthening performance analytics practices and developing innovative solutions to improve government services.

Kickoff virtual live session: Wednesday, September 09, 2020, Time: TBD
Weekly virtual live session: 1 hour per week during the course, Date and Time: TBD
Check our FAQ for more details:

This course will improve your ability to:
- Assess organizational readiness for performance analytics;
- Advocate for the performance analytics model that best suits an organization's characteristics and priorities;
- Draft a problem statement for performance analytics; and
- Construct a goal statement for performance analytics.

Is your city a part of What Works Cities? You may be able to take this course for free. Enter your coupon code when signing up. If you’re not sure whether your city is a part of What Works Cities, please email

This course aligns with the following What Works Cities Certification Criteria focused on Performance Analytics. The full list of criteria can be found at
Your local government identifies strategic goals, aligns a diverse set of measures with those goals, and uses data to evaluate progress toward them.
Your local government holds performance management meetings during which it reviews data, discusses insights, and makes decisions about its strategic goals at least quarterly.
Your local government regularly shares its strategic goals, performance measures, and progress toward achieving those goals with the public.
Your local government has documented policies or practices to manage the risk of data breach, loss, or unauthorized manipulation.

Start Date: 09/09/2020

  • About the course
  • Meet Your Instructors
  • Course Syllabus
  • Course Readings and Resources: Complete List
  • "How to Navigate the Course" Video
  • Course Introduction Video: Welcome to Foundations of Performance Analytics
  • Welcome to the course
  • Kick Off Live Session
  • How to navigate your online course
  • Frequently Asked Questions
  • "How to Navigate the Course" Video
  • "How to Navigate the Course" Transcript
  • Week 1: Necessary Ingredients for Performance Analytics
  • Week 2: Overview of Performance Analytics in Government
  • Week 3: Project Scoping Part 1 - Defining the Problem
  • Week 4: Project Scoping Part 2 - Envisioning Outcomes and Identifying Measures
  • Final Assignment Submission
  • SUBMIT Week 4 Assessment 4.1
Completion rules
  • All units must be completed