Instructor-Facilitated Online Course → Data Use - Current/Upcoming

Foundations of Performance Analytics (PA 201.09)

START DATE: 05/04/2021 End Date: 06/01/2021
REGISTRATION ENDS: Monday, April 26, 2021

Does your organizational performance management plan feel outdated? Do you spend hours trying to craft a problem statement to include in your performance report? Would you like to save time and produce realistic solutions by analyzing the current performance and planning for the better one?

This course will provide you with the skills to build and strengthen performance analytics practices and develop innovative solutions to improve government services. In addition, it will provide an introduction to performance analytics principles and their applications in government.

Important Dates:
Kickoff virtual live session: Tuesday, May 04, 2021, at 2 p.m.
Weekly virtual live session: Every Tuesday Starting May 11, at 2 p.m. EST; 1 hour per week during the course.
This course will improve your ability to:
- Assess organizational readiness for performance analytics;
- Advocate for the performance analytics model that best suits an organization's characteristics and priorities;
- Draft a problem statement for performance analytics; and
- Construct a goal statement for performance analytics.
This is an online, instructor-facilitated 4-week course developed by GovEx Academy, part of the Centers for Civic Impact at Johns Hopkins University. Check our FAQ for more details.
If your city is a part of What Works Cities, you may take this course for free. If you don’t know your city’s WWC access code, please email
This course aligns with the What Works Cities Certification Criteria focused on Performance Analytics. The full list of criteria can be found here >>>

Start Date: 05/05/2021

  • About the course
  • Welcome to the course
  • Meet Your Instructor
  • Course Syllabus
  • Course Assignments Schedule
  • Course Introduction Video: Welcome to Foundations of Performance Analytics
  • Synchronous Sessions: Schedule and How to Join the Session
  • Kick Off Synchronous Session (Tuesday)
  • Week 1: Necessary Ingredients for Performance Analytics
  • Week 1 Synchronous Session (Tuesday)
  • Week 2: Overview of Performance Analytics in Government
  • Week 2 Synchronous Session (Tuesday)
  • Week 3: Project Scoping Part 1 - Defining the Problem
  • Week 3 Synchronous Session (Tuesday)
  • Week 4: Project Scoping Part 2 - Envisioning Outcomes and Identifying Measures
  • Week 4 Synchronous Session (Tuesday)
  • Final Assignment Submission 30d
  • SUBMIT Week 4 Assessment 4.1
Completion rules
  • All units must be completed